E-commerce tips
Top 5 Shopify store credit apps to increase repeat purchases (2025)
By
Emma
on
May 07, 2025
In recent days, more merchants are discovering the power of a Shopify store credit app as a strategic tool for their businesses. This approach isn't just transforming how stores handle refunds—it's creating new opportunities for increasing customer loyalty, driving repeat purchases, and protecting profit margins.
While Shopify allows for basic manual store credit implementation, a dedicated Shopify app store credit provides significant advantages, including automated workflows, customer-facing interfaces, and detailed analytics that would be impossible to manage manually. These features save hours of work while creating a more professional experience for your customers.
For your convenience, we’ve carefully selected the top 5 best apps for Shopify store credit. Each app includes detailed information about key features, pricing, pros and cons, as well as customer ratings.
1. Overview of Shopify store credit for Shopify businesses
First, before diving into the details of each app, let’s make sure we’re all on the same page with the basics—foundational knowledge about Shopify store credit.
If you're already familiar with how Shopify store credit works, feel free to skip ahead to the next section featuring our top recommended Shopify store credit apps.
1.1. What is Shopify store credit and how does it work?
In simple terms, Shopify store credit is a value that merchants offer to customers as a reward or as an alternative to a traditional cash refund. Customers can then redeem this credit on future purchases from your store. The great thing about store credit is that it can only be spent at your store, so the money stays within your business. Since store credit is non-transferable, it creates a strong incentive for repeat visits and represents a strategic shift in retail operations.
Shopify will be actively promoting store credit in the near future
1.2. What are Shopify store credit’s benefits?
Store credit gives customers an extra incentive to return to your store. Because using store credit doesn’t feel like spending their own money, customers are often more willing to make another purchase. When it comes to refunds, store credit also helps you retain revenue by turning refund requests into exchanges instead.
Overall, Shopify store credit offers merchants three key benefits:
Enhanced customer loyalty by encouraging repeat purchases.
Increased average order value, as customers often spend more than their credit amount.
Significantly reduced revenue loss from returns.
1.3. How to implement store credit on Shopify and use cases
Usually, Shopify merchants can implement store credit for their store through Shopify's built-in features or by using a 3rd-party Shopify store credit app.
💡Merchants that have physical stores or sell on the go can now apply store credit on Shopify POS.
Let’s take a look at two implementation ways for store credit on Shopify:
Basic Shopify built-in store credit feature: Shopify store credit will be available in your store by default. After issuing store credit for customers, you can choose to enable the store credit as a payment method on the checkout page. So then, when checking out, customers can choose to redeem their available store credit to pay for their purchase. (Learn how to set it up with the native Shopify store credit here)
Advanced and automated store credit through third-party apps: For more advanced and automated store credit functionality, Shopify’s 3rd-party apps are a good choice to go. These apps can streamline the issuance of credit for various scenarios like returns or loyalty rewards, automatically link it to customer accounts, provide detailed tracking and reporting, and often offer a more polished customer experience compared to manual methods.
Merchants can use Shopify store credit in their store by default
Merchants can apply store credit for:
Refunds and returns processing: Store credit can be used as an effective alternative to cash refunds for returns. This keeps the money within your business, and you avoid losing additional costs to process the refunds.
Customer loyalty rewards: You can easily reward your best customers with store credit that they can use on future purchases. It's a simple way to show appreciation to your customers. Plus, it feels like getting a bonus or gift, which creates a positive shopping experience that builds long-term loyalty.
Promotional incentives: Store credit makes a great promotional tool to drive specific actions from your customers, like leaving product reviews or buying certain products. It's more flexible than traditional discounts because customers can save it up and use it whenever they want.
2. Limitations of the built-in Shopify store credit feature
While the built-in Shopify store credit feature is a good starting point, it does have some limits that can hold your business back in the long run. Here are key limitations you'll run into:
Limited store credit automation: You can't easily set up automatic store credit rewards for things like customer birthdays, reaching spending milestones, or after certain actions like leaving reviews.
Limited partial store credit use: Your customers don’t have the option of splitting their store credit amounts at checkout. Once used, they have to spend all the store credit they have.
Lack of store credit notifications: Your customer doesn't receive any notifications when you issue store credit to their account. That means they might not even know they have credit to spend.
Limited omnichannel store credit support: If you sell through multiple places other than your Shopify store, customers will not be able to use their store credit everywhere you sell.
If your business requires more than what the native feature can offer, it is time to consider 3rd-party apps that use Shopify’s store credit primitive instead. In the following section, we will recommend some of the best apps for implementing store credit on your Shopify store.
3. Top Shopify store credit apps for 2025
Now, we won’t let you wait any longer. Let's dive into the top 5 Shopify store credit apps that will level up your online store.
App | Pricing | Pros | Cons | Customer Rating |
|---|---|---|---|---|
Koin | Free |
|
| 5.0/5.0 |
Rise.ai | Starting from $19.99 to $599.99 per month |
|
| 4.7/5.0 |
CreditsYard | Starting from $29 to $149 per month |
|
| 4.2/5.0 |
FreshCredit | Starting from $15 to $45 per month |
|
| 4.0/5.0 |
Rewardify | Starting from $9.95 to $89.95 per month |
|
| 4.0/5.0 |
Comparison of the top 5 Shopify store credit apps
3.1. Koin Cashback & Store Credit: A simple and effective store credit app to increase repeat purchases
Koin offers a user-friendly and straightforward solution for implementing cashback and store credit rewards, with a focus on ease of use and affordability.
Key features:
Flexible cashback programs: Easily set up automated cashback rules where customers earn a percentage of their purchase value back as store credit. You can configure rates based on specific products or the total order amount.
Custom store credit programs: Automate the process of issuing store credit for various scenarios by leveraging integration with Shopify Flow, allowing for customized reward triggers beyond standard cashback.
Seamless redemption: Customers can effortlessly view and redeem their earned store credit directly at the checkout page, providing a smooth and intuitive purchasing experience.
Effortless store credits management: Track issued and redeemed store credit amounts via an intuitive dashboard, offering clear visibility into your rewards program's activity.
Effective credit adjustment: Adjust store credit for one customer or multiple customers at once from the same dashboard, giving you time to focus on what’s more important.
Integration capabilities: Koin integrates smoothly with the core Shopify platform, like Shopify store credit primitive, to provide seamless checkout redemption and a unified tracking dashboard. One cool feature is how it works with Shopify Flow, so you can set up smart rules for giving out store credit automatically. The app also allows integration with your favorite tools, though you'll want to check their documentation for compatibility first.
Best for: Merchants looking for a simple and effective store credit and cashback rewards as an alternative to traditional promotional programs, like discounts, and point-based programs. Koin is also suitable for merchants who have specific needs for triggering custom credit issuance.
Rating on Shopify app store: 5.0/5.0 (38 reviews)
3.2. Rise.ai: Gift Cards & Loyalty: A powerful store credit app for complex promotional programs
Rise.ai offers a comprehensive suite for gift cards, store credit, loyalty, and referrals with advanced automation and multi-channel support. It's a top-tier Shopify store credit app for merchants who want sophisticated reward systems.
Key features:
Customizable store credit workflows: Create personalized automated rewards using store credit that are united under a single customer code or balance.
Extensive gift cards feature: Include bulk campaigns, enhanced customer experience flows, migration assistance, multi-store support, and customized gifting options.
Comprehensive loyalty & membership functionality: With features like referrals, free shipping rewards, sign-up credits, and other brand-specific perks, often using store credit as the reward currency instead of points.
Branded customer wallet: Unites all customer rewards, including store credit, gift cards, and loyalty earnings, into a single, branded digital wallet accessible to the customer, boosting LTV and retention.
Integration capabilities: Rise.ai boasts robust integration capabilities, connecting deeply with Shopify Checkout and Shopify POS. It also integrates with a wide array of third-party apps common in e-commerce tech stacks, such as marketing automation, review platforms, and more. Its design supports multi-store configurations and provides API access for complex or custom enterprise-level integrations.
Best for: Businesses running comprehensive loyalty and referral programs. Merchants who need seamless store credit and gift card functionality across online and physical stores. Also ideal if you're looking for advanced automation to keep customers coming back and spending more over time.
Rating on Shopify app store: 4.7/5.0 (737 reviews)
3.3. CreditsYard - Store Credit: A B2B store credit app for multi-store merchants
CreditsYard focuses on easy migration and offers features like bulk import via CSV or custom API integration. Plus, if you have multiple store locations, everything automatically stays in sync across all your shops through Multi-Store Syndication across all locations. It is also a great app that caters to B2B orders.
Key features:
Store credit top-up: Enable customers to add funds to their wallets by purchasing store credit.
Easy migration: Simplify migration with bulk import capabilities via CSV or custom API.
Robust integration: Compatible with Shopify POS, Shopify Flow, supports B2B orders, and facilitates Multi-Store Syndication.
Integration capabilities: CreditsYard is a powerful tool when it comes to integration. It works smoothly with Shopify's main tools like POS and Flow, plus it easily connects with other apps you might already be using. Even better, it can move your existing data from one system to another without any headaches, so you don't lose anything when you make the switch.
Best for: Businesses with a complex operational setup. Store owners who use tons of different apps that need to work together smoothly, without any data getting lost in the shuffle. Also great for B2B companies that want to use store credit as a way to increase their retention rate.
Rating on Shopify app store: 4.2 / 5.0 (19 reviews)
3.4. FreshCredit - Store Credit: A seamless store credit app for high-volume retailers
FreshCredit empowers e-commerce stores to convert returns into store credit, retaining potential revenue from customers who have already made purchases. The app is tailored to your customer's entire shopping experience, making everything flow smoothly from start to finish.
Key features:
Email & SMS notifications: Notify customers about their store credit balance through emails and texts.
Customizable widget: Customize the store credit experience to match your store branding and themes.
Flexible store credit usage: Allow customers to spend a portion of their store credit balance instead of having to use it all at once.
Easy migration: You can easily import your current list of emails and credit amounts to update your system, or export this data for backup or moving to another platform.
Integration capabilities: FreshCredit integrates seamlessly with Shopify, including the checkout process and customer accounts. If you're switching from another system, you can upload all your existing customer emails and credit amounts at once using a CSV file.
Best for: Established stores that already have a solid customer base and must handle lots of returns efficiently, rather than processing each one manually.
Rating on Shopify app store: 4.0/5.0 (59 reviews)
3.5. Rewardify: A customizable store credit app for advanced e-commerce stores
Rewardify adapts to various promotional programs a merchant needs, from simple store credit, behavior-based rewards, VIP perks, or complete custom solutions.
Key features:
Promote special programs: Create VIP campaigns or privileged checkouts for an exclusive shopping experience.
Enable rebate offers: Allow price reduction when customers buy samples and then upgrade to full-size products.
Offer API key: You can integrate with different apps and systems to create custom connections and sync your rewards data with other tools you already use.
Integration capabilities: Rewardify gives you maximum flexibility through its API key feature, letting you connect with virtually any app or system your business uses. Since it's API-based rather than having pre-built connectors, you'll need technical expertise or a developer to set up these custom integrations.
Best for: Merchants with special needs that require customization. These businesses should already have tech-savvy team members or access to developers to get the most out of the app.
Rating on Shopify app store: 4.0/5.0 (21 reviews)
4. How to choose the right Shopify store credit app for your business
4.1. Essential features to look for
When selecting a Shopify store credit app, prioritize solutions that excel in automation and customer experience. The most valuable features include:
Automated credit issuance that triggers seamlessly for returns, loyalty actions, and special events, especially apps that fully integrate with Shopify Flow or other third-party automation apps.
Customer account integration with intuitive balance displays and redemption options.
Notification systems that keep customers informed about their credit through email and SMS.
Comprehensive analytics for tracking issued, redeemed, and outstanding credit balances.
Native Shopify integration that works harmoniously with Shopify's checkout process and customer accounts system while extending functionality beyond Shopify's basic store credit capabilities.
These core features make sure your store credit program runs efficiently while delivering a professional customer experience that drives repeat business.
Automate the issuing of store credit with Shopify Flow
4.2. Tips for implementing the Shopify store credit app for your business
Here are our tips for a smooth Shopify store credit app implementation:
Define S.M.A.R.T. goal: Based on the famous framework, you should think about what you want to achieve from implementing store credit. Remember that your objectives have to be specific, measurable, achievable, relevant, and time-bound.
Determine must-have integrations and features: Once you know your goals, figure out which promotional programs make sense for your brand and customers. Look for features that directly support what you're trying to achieve, and make sure the app integrates nicely with the other tools you're already using in your store.
Communicate policy clearly: To avoid any misunderstanding in the future, create a straightforward store credit policy that's fair to both you and your customers. At the same time, avoid setting unrealistic expiration dates that make it difficult for customers to actually use their store credit.
Test and maintain: Try the free trial first to see if it’s the right fit and catch any issues before you commit. If you need custom integrations, evaluate the costs you have to pay for developers or services to make integrated components work smoothly. These vendors also need to deliver reliability and ongoing support when things need updating or fixing.
5. Conclusion
Implementing a Shopify store credit app offers substantial benefits for eCommerce businesses. While Shopify's native features provide basic functionality, specialized store credit apps deliver the automation, tracking, and customer experience needed to maximize these advantages.
Your ideal solution depends on your business size and needs. Each app we've reviewed offers unique strengths, whether you prioritize affordability, multi-channel integration, or advanced loyalty features.
The right Shopify store credit app is an investment that consistently delivers returns through increased customer lifetime value and improved profitability. Choose the solution that aligns with your goals, implement it thoughtfully following our best practices, and watch your customer retention metrics improve alongside your bottom line.
6. FAQs about Shopify store credit
Emma C.
Get value insights to grow your stores!
-About Author
Emma C.
As the Chief Marketing Officer at KOIN app, I’m here to build a robust ecosystem by collaping with Shopify apps. Together, we can create seamless integrations that add more value to our shared customers.
KOIN helps merchants retain customers, increase repeat purchases, and drive loyalty by offering cashback and store credit rewards.
📩 Let’s connect! emma@getkoin.io
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