CUSTOMER ENGAGEMENT

Reward store credit when a customer leaves a review after purchase

Motivate customers to share their experience and keep them coming back with automated store credit rewards.
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Apps
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Goal

  • Encourage customers to leave reviews by offering incentives
  • Drive repeat purchases through automated store credit rewards
When to use
  • Launching a new product or collection
  • Always-on campaign to continuously collect product reviews
  • Brands working to improve their conversion rate
  • Brands struggling with building social proof

Instructions

The steps below show you how to connect Koin Cashback & Store Credit with Shopify Flow to automatically reward new customer reviews. Since every store is different, you may want to tweak the setup to match your goals.

Need help? Just contact the Koin support team via the support channel inside the app — we’re here to help!

Step 1: Open your Koin dashboard

From your Shopify admin, open Koin Cashback & Store Credit app to access the Koin dashboard.

If you haven’t installed it yet, install Koin Cashback & Store Credit from the Shopify App Store first.

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Step 2: Create the program by using available template

In Koin dashboard, go to Programs from the left menu

  • Under Custom Program, click Create.

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  • In the template list, choose Review reward and click Use template.

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Step 3: Choose review app and configure your program

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  • Configure other reward details and click Save when finished.

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Step 4: Download template and copy Program ID

Once saved, click Download template to export the program file.

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Also, copy the Program ID. You'll need it in Shopify Flow.
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Step 5: Import and edit Workflow in Shopify Flow

Go to Shopify Flow from your Shopify admin

  • Click Import and upload the template file you downloaded from Koin.

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  • Open the imported workflow and click Edit.

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Step 6: Insert the Program ID and turn on the Workflow
Paste the Program ID you copied from Koin into the appropriate field in the workflow.
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Click Turn on workflow to activate it.
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Step 7: Publish the Program in Koin

Return to the Programs section in Koin dashboard.

Select your program and click Publish to make it live.

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Demo video

Ready to try this use case?

Rewarding customers with store credit for leaving a review after making a purchase is one of the most effective ways to build social proof and encourage shoppers to return to your store. With Koin Cashback & Store Credit, you can set it up in just a few clicks.

👉 Don’t miss out! Turn your visitors into loyal customers today.

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Looking for more ways to grow with Koin? Check out our full collection of Store Credit Use Cases